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Van Halen said no Brown M&M’s and I say No Loose King Valves!!!!
When Van Halen would go on tour part of their lengthy checklist was to have all of the brown M&Ms removed. The reason for this is if they...
What is a negative vs a positive experience with a customer for the technician?
I've been doing HCAC for the past 12 years and for the most part I’ve worked more or less by myself. From answering the phones to doing...
Thanks for the Cherry Tree, you made my day
Every once in a while I have a customer that really stands out and reminds me what being a good person looks like in action. This week I...
What is the best time of year to service/replace the Air Conditioner?
What is the best time of year to service/ replace the Air Conditioner and should I do it every year? March-May is the best time to get...